Use Your Voice Privacy policy

Our contact details 

Name: Use Your Voice Lowestoft

E-mail: secretary@useyourvoicelowestoft.org

The type of personal information we collect 

We currently collect and process the following information:

  • Name
  • Email address
  • Telephone number (optional)

How we get your personal information and why we collect it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To receive information & updates about the On The Edge Festival
  • To receive information & updates on other Use Your Voice events
     

We use the information that you have given us in order to 

  • Contact volunteers to share volunteering opportunities and requests.
  • Send updates on our activities  

We may share this information with third-party vendors we use to facilitate data processing (for example, Google for storage)

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting secretary@useyourvoicelowestoft.org 

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.

How we store your personal information 

Your information is securely stored on password protected hard drives and a google database.  

We keep your email contact information for the duration of the relevant activities that you asked to be kept informed of. We will then dispose of this information by deleting it from all drives. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at secretary@useyourvoicelowestoft.org  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at secretary@useyourvoicelowestoft.org 

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address is:-           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk